Privacy Policy
This privacy policy sets out how Dried Flowers UK (operated by DJSJ Ltd) uses and protects any information you provide when using this website.
Dried Flowers UK is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.
Last updated: April 2026
What We Collect
We may collect the following information:
- Name and contact information including email address
- Delivery address and billing information
- Purchase history and order details
- Website usage data and preferences
- Information relevant to customer surveys and offers
How We Use Your Information
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Order processing — to fulfill and deliver your dried flower arrangements
- Customer service — to respond to your enquiries and provide support
- Internal record keeping — to maintain accurate order and customer records
- Service improvement — to improve our products, website, and customer experience
- Marketing communications — to send you information about new products, special offers, and updates (only with your consent)
Security
We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
Payment information is processed securely through our payment provider and is never stored on our servers.
Cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site.
We use traffic log cookies to identify which pages are being used and to analyse data about web page traffic. This helps us improve our website to better meet customer needs. We only use this information for statistical analysis purposes.
Overall, cookies help us provide you with a better website experience. You can choose to accept or decline cookies through your browser settings.
Links to Other Websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information you provide whilst visiting such sites.
Your Rights
Under GDPR and UK data protection law, you have the right to:
- Access your personal data — request a copy of the information we hold about you
- Rectify inaccurate data — ask us to correct any incorrect information
- Delete your data — request deletion of your personal information (right to be forgotten)
- Restrict processing — limit how we use your data
- Data portability — receive your data in a structured, commonly used format
- Object to processing — opt out of marketing communications
To exercise any of these rights, please contact us.
Marketing Communications
We will only send you marketing emails if you have opted in to receive them. You can unsubscribe from marketing communications at any time by:
- Clicking the “unsubscribe” link in any marketing email
- Contacting us directly at hello@driedflowers.uk.com
- Updating your preferences in your account settings
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law.
Order information is typically retained for 7 years to comply with UK tax and accounting requirements.
Contact Us
If you have any questions about this privacy policy or how we handle your data, please contact us:
Dried Flowers UK
Operated by DJSJ Ltd
Hampshire Workshop
Weyhill, Andover SP11 0SX
Email: hello@driedflowers.uk.com
This privacy policy may be updated from time to time. Please check this page periodically for any changes.